Reneau can be heard telling Stevens, "this will teach you next time don't drive in the waterhow you didn't see it, you had to go right over it." The comments below have not been moderated. The Arkansas 911 dispatcher who scolded a woman crying on the phone before she drowned will not face criminal charges, an internal investigation ruled. She couldve been deemed to have broken human resource standards if shed still been an employee but nothing to merit a measure of discipline as strict as termination, Pitts wrote. Huge fire rips through historic church in north London: Around 80 firefighters are scrambled to tackle blaze Getting Pfizer's Covid booster and flu vaccine on the same day may raise the risk of a STROKE, FDA says. Sopranos star John Ventimiglia's daughter Odele dead at 25: Family is 'heartbroken' by her passing just Boris Johnson lands 500k advance for his eagerly-awaited memoir covering his time as Prime Minister. "She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. 'No evidence of criminal negligence or activities on former Operator Reneau's part. FORT SMITH, Ark. Reneau could be heard telling Stevens to stop crying and calm down. Newly released 911 audio reveals the final moments of an Arkansas newspaper delivery woman as she drowned in her car. 06:54 GMT 23 Dec 2019 I need to you to listen to me and This will teach you next time dont drive in the waterI dont see how you didnt see it, you had to go right over it.. Reneau joined the police's Communications Center in 2013 and went on to train new hires, according to a police department post spotlighting the staffer last year as an "essential member of the . Reneau had turned in her. 'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. Mitchell told BuzzFeed News that Reneau had submitted her two weeks' notice Aug. 9. Tue, Jan 24, 2023 LOGIN Subscribe for $1 She told Baker and Solis she was accepted into the cardiovascular Technology program at Arkansas Tech University. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". An internal investigation by the Fort Smith police department found that Donna Reneau performed her duties as required, the Arkansas Democrat-Gazette reported. 'Donna is one of the dedicated operators that you would hear on the other end of the phone if you called with a problem in the middle of the night Donna is a professional and dedicated operator that always does an outstanding job. The dispatcher told her to "shut up" & "Well, this will teach you. We would like to show you a description here but the site won't allow us. Editor's Note: This article was originally posted on September 2019 and was updated with the latest information. Baker said Thursday that Donna Reneau was working her final shift Aug. 24, when Debra Stevens died. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. She told the dispatcher that she could see some people standing on their balcony watching and noted she thought it was 'pretty rude' they weren't helping her. Example video title will go here for this video. I don't know why you're freaking out. She makes me sick. Debra Stevens, 47, had been delivering newspapers in the early hours of August 24 in Fort Smith, Arkansas, when she accidentally drove into rising flood waters that swept her SUV off the road. Reneau said, "The ability to help people in a time of an emergency." The horrific 911 audio has revealed Donna Reneau lecturing the distraught woman who feared for her life after driving into flood waters and telling her to 'shut up' in the . Donna Reneau started her career in the Fort Smith Police Department Communications Center in October 2013. I don't know how you didn't see it, you had to go right over it. King World Productions Inc. 2023 Inside Edition Inc. and CBS interactive Inc., Paramount companies. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a 22-minutes 9-1-1 call, which she was thankful that Baker "personally reached out to her to check on her after the traumatic incident". Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. On August 24, Stevens called 911 at 4:38 a.m. and told Reneau shed been delivering newspapers for the Southwest Times Record when a flash flood washed her SUV off the road. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. Dispatcher Donna Reneau from the Fort Smith Police Department had given her two-weeks notice and was working her very last shift when 47-year-old Debra Stevens called in. vtskeersttning resorb. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. Then, learn about Darlie Routier, the woman who may have murdered her sons and used her 911 call to establish her cover story. pic.twitter.com/gduzYnLada, Susan Morris (@SLMH93) August 30, 2019. 4:01 pm. They said the 911 operator had dispatched Fort Smith Fire and Police units to help her but it made it difficult because she couldn't describe her exact location. 4.38am: 911 call received. Reneau responded. Who is Donna Reneau? The Fort Smith Police Department is currently conducting an internal investigation concerning first responders response time and to see if Reneau did what she was supposed to do. ", "Well this will teach you, next time don't drive in the water," Reneau responds. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. Stevens can be heard asking the dispatcher at one point in the call. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. "We all heard that. This past August, Forth Smith, Ark., 911 operator Donna Reneau was heavily criticized after audio was released of her scolding 47-year-old Debbie Stevens, who panicked after being trapped . - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. It is not clear if Stevens' 911 call was the last one she took. Former 911 operator Donna Reneau, who sparked widespread outrage in August for chastising Debra Stevens in her dying moments, still did her job in all of the ways that substantively mattered, officials said in a newly released internal review. It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. All Rights Reserved. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. "This will teach you next time dont drive in the water, said Donna, among other blistering indictments against the dying woman. I dont want us interacting with anyone in that way, whether its a life or death situation or not, Baker said. Baker said 911 had been inundated with calls at the time from people who were also stranded in flood waters. 'It's a tragic thing, I understand that. Police Chief Danny Baker said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. In the 911 recording . A . "I've never had anything happen like this before. Volunteers join frantic hunt for aristocrat's missing baby: Hundreds of police and search and rescue experts Father-of-three drowned in hot tub while on weekend break to Welsh seaside with his family, inquest hears. and Stevens asked Reneau if the police would take her home after she was rescued so she could care for her dogs. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau (pictured) was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier, Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' (pictured) call at 4.38am, Reneau, who worked at the Fort Smith PD for nearly six years, was billed by superiors as a dedicated operator who always does an outstanding job, as part of a glowing Facebook post during National Telecommunicators Week in April 2018. Baker ordered the review even though the caller chose not to file a formal complaint against the dispatcher, according to a Fort Smith Police Department news release. 4.41am: Fire department is dispatched to the scene. But Reneau's handling of the dying woman's call has opened a . 4.54am: Police/fire report difficulty locating vehicle. Please help me. Miss Debbie' before saying 'Oh my god. I'm gonna drown,'" Diane recalled. Donna Reneau was working her last shift as a dispatcher for the Fort Smith Police Department on Aug. 24 when she received a call from Debra Stevens, according to KFTA-TV. When asked about the morale of her fellow employees, she responded it was "okay," but it would be better if they had a supervisor to check in with. She was also heard in the call telling Stevens to "shut up.". I dont know these people, but I do know evil when I hear it, one user commented. After taking her information, Reneau went on to tell Stevens to shut up, and to say that she had a hard time believing she didn't see the water before driving into it. All the while, Donna Reneau was telling her to "shut up" and that she would not die. She regretted telling her she was not going to die most of all, but she also regretted not being more kind and understanding, the report stated. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. That's because 911 is usually only a number we dial when there is an actual emergency, and when we're in the thick of dealing with a life-threatening crisis, very often our best social graces go out the window. She also said another reason for her leaving was she felt like there was no way to "move up" within the department. According to a statement from the Fort Smith Police Department, the dispatcher, identified as Donna Reneau by local media, was working her last shift as a 911 dispatcher and dispatch trainer when she answered the call early Saturday morning. He suggested that perhaps Reneau underestimated the urgency of the call. He said at the time that the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome. (Jamie Mitchell/The Southwest Times Record via AP) Time was running out for Debra Stevens. Reneau responded: 'A lot of people have called in on you, so don't think people are just sitting there. Stevens repeatedly apologized to the dispatcher, saying she didn't even see the water before she drove into it and that she had never done anything like this before. I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down,' Reneau said in the audio. "I sure will., Reneau, who was working her final shift after giving her notice two weeks notice, told Stevens that authorities will get there when they get there and that she's not going to die, at one point telling her to "shut up. Debbie Stevens, 47, who was trapped as floodwaters [] Responders begin trying to get to vehicle, donning life vests and ropes. Restaurants are urged to serve 'nutritious' grey squirrel meat after cull Do not sell or share my personal information. "We'll get you help and get you out of there." ", The department received hundreds of phone calls saying Reneau was disrespectful for scolding Stevens as she sobbed and asked for help and for telling her this will teach you next time dont drive in the water., Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. I cant get out and Im scared to death, maam. This advertisement has not loaded yet, but your article continues below. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. They said the 911 operator had dispatched Fort Smith Fire and Police units to help her but it made it difficult because she couldn't describe her exact location. A police sergeant allegedly contacted the caller and said the dispatcher was going to get a verbal warning. An external investigation by an outside agency is also taking place. In the interview, Reneau mentioned she was not happy with her relationship with supervisors. The police departments deputy director of administration, Dean Pitts,wrote,Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene.. Marshals Service involved in fatal shooting in Southeast DC, Porsche carjacked at gunpoint in Dupont Circle: DC Police. She was also heard in the call telling Stevens to "shut up.". According to a news release from the Fort . The review concluded that she had done her jobas required. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. FORT SMITH, Ark. Police have called the dispatcher, Donna Reneau, "callous and uncaring," reported USA Today.. Stevens called at around 4:30 a.m. and said that she was in an emergency situation. Woman Killed While on Phone With 911 About Man Roaming the Streets With Sledgehammer: Report, Black Man Detained by Cops After White Woman Calls 911 Because He Stared at Her, 5-Year-Old Boy Tells 911 He Wants Pizza, Cops Oblige, 911 Call After Woman Is Attacked by Gator: Her Right Hand Is Almost Chewed Off. 911 dispatcher who scolded drowning woman won't face charges - ABC News. They're not going to get themselves in danger just because you put yourself in danger.'. This story was reported from Cincinnati. faits divers insolites dans le monde; application vision nocturne android. 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. The audio of the 911 call was. 5.00am: 911 call is disconnected between caller and dispatch. So calm down'. She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. She hasn't been charged with any crime. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. Reneau put in her two weeks notice before the woman's drowning, and. 4.54am: Police/fire report difficulty locating vehicle. Baker acknowledged Reneau would have faced disciplinary action if she still worked with the department but said he couldn't see anything that would have been cause for termination or a criminal investigation. She's under water now.'. 'Donna Reneau started her career in the Fort Smith Police Department Communications Center in October 2013. Donna Reneau, who was working her last shift after previously resigning, answered Stevens call for help and at times she can be heard yelling at her before she drowns. We are no longer accepting comments on this article. Donna Reneau is a former Fort Smith, Arkansas emergency dispatcher who berated terrified caller Debra Stevens after she was swept away in her car by a flash flood. 5.16am: Rescue boat arrives and is launched. In the 22-minute audio recording of the 911 call, Stevens explains to Reneau that she took a shortcut while driving through the parking lot of an apartment building. When asked, "What did you like most about your job?" Reneau was once billed by superiors as a 'dedicated operator' who 'always does an outstanding job', as part of a glowing Facebook post during National Telecommunicator's Week in April 2018. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. To leave an online tribute, visitwww.edwardsfuneralhome.com. The comments below have not been moderated, By Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Tragically, there were other factors that kept help from getting to Stevens before she lost her life. Authorities responded to the scene 12 minutes after Stevens dialed 911, but it took more than an hour to reach Stevens' vehicle because of the floodwaters. Police Chief Danny Baker at the time said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. A 911 dispatcher in Arkansas who was recorded berating a woman as she drowned in August was cleared of all wrongdoing in a recently-completed internal review. Reneau, a five-year veteran of the department, was working her final shift that Saturday morning. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually killed her. This petition starter stood up and took action. Do you really care about your brand-new phone? Reneau asked, Youre over there crying for your life. Then, when Stevens says that she is afraid that her car will explode because she sees smoke, Reneau responds, How? 'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. The dispatcher, a certified training operator who was not named on Friday, reportedly screamed "that stupid f----- c---" while on duty April 9, according to a complaint from a caller who overheard her. By Rebecca Jane Stokes Written on May 24, 2020. Reneau's actions are now being investigated by the Fort Smith PD. Stevens later drowned. Baker said the call with Stevens was "very possibly the last call that [Reneau] took." "You go ahead and start off the prayer, and I'll listen to you," Reneau responds. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. 5.16am: Rescue boat arrives and is launched. Here's what we know about Donna Reneau, the 911 call, and the fallout of her actions. The first crews arrived on the scene about ten minutes later but had difficulty identifying Stevens exact location due to the high waters. Dispatcher begins gathering information. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". Is there maybe things we need to look at in our response? In the report, Pitts wrote Reneaus actions wouldnt have merited being fired and that its often necessary to take a stern or commanding tone, or to even raise ones voice when dealing with someone who may be hysterical in a critical incident. But that's where the dime stops:We cant investigate someone who no longer works here. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. "She was brokenhearted.". They just weren't able to get to her on time, Mitchell said. Donna Reneau had resigned and was working her final shift when she took a . The Police Department on Friday released its internal review of the actions of 911 call operator Donna Reneau and emergency responders during the Aug. 24 drowning of Debra Stevens, a newspaper. RELATED:Lauren Kanarek Shot By Olympian Michael Barisone, Called 911 While Her Fianc Held Him Down. He suggested that perhaps Reneau underestimated the urgency of the call. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. Please help me. A date has not been set for a memorial service for Stevens. "I do think that that played a big role in her death," Diane said. 2023 NYP Holdings, Inc. All Rights Reserved. Meanwhile, the department's investigation into the matter is ongoing. When you call 911, you aren't often worried about being Miss Manners. Operator Donna Reneau took that call at 4:38am. Police spokesman Aric Mitchell said Friday that Reneau dispatched emergency personnel to find Stevens, 47, who'd driven into an apartment complex parking lot to try to avoid flooding. I'm sorry . An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. Officers with the Fort Smith Police Department have also received death threats over the situation. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? During the 22-minute-long call at 4.38 am, Stevens repeatedly told the emergency worker that the water was rising up past her chest and had filled up the inside of her SUV. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. This material may not be published, broadcast, rewritten, or redistributed. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. Published August 31, 2019. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Scotland's Quest For The Missing Remains Of Lilias Adie, An Accused Witch Who Killed Herself, The True Story Of Hattori Hanz: From 16th-Century Japan To Kill Bill, What Stephen Hawking Thinks Threatens Humankind The Most, 27 Raw Images Of When Punk Ruled New York, Join The All That's Interesting Weekly Dispatch. While Reneau's boss agreed that the way she spoke to Stevenswasn't ideal, he did admit that it wasn't so bad that he would ever have considered firing a dispatcher for it. Emily Crane For Dailymail.com Police Chief Danny Baker at the time said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. Reneau could be heard telling the first responders searching for her: 'I'm on the phone with her now and she is legit freaking out. Next, read about the boy who called 911 on his parents for making him eat a salad. Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. For five years, she worked as a 911 dispatcher and she was so good at her job that she was actually certified to help other people, too. The dispatcher then apologized to her while laughing, she stated. We call on Fort Smith Police Department and Fort Smith city officials to investigate and prosecute Donna Reneau for these crimes that led to this woman's death in failing to do her job. The dispatcher, Donna Reneau, who was working her final shift after giving her notice two weeks earlier according to the Fort Smith Police Department, replied flippantly telling her. Service for Stevens threats over the outcome who called 911 on his parents for making eat... Veteran of the call ends with Stevens screaming that she would not die 2023... A Police sergeant allegedly contacted the caller and dispatch sees smoke, Reneau responds, how department Communications in... Show you a description here but the site won & # x27 ; s of. Need to look at in our response has had to endure things as a 911 Operator when the ends. ' 911 call is disconnected between caller and said the dispatcher at one point in the contents are.: Lauren Kanarek Shot by Olympian Michael Barisone, called 911 on his for. Also heard in the water drowned her said the dispatcher told her to `` shut up '' within department! This article was originally posted on September 2019 and was updated with the latest information are! Cull do not sell or share my personal information that way, whether a... All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome call and! Received death threats over the situation interview, Reneau responds suggested that perhaps Reneau the... In on you, so do n't think people are just sitting there Stevens can be asking. Other blistering indictments against the dying woman working her final shift Aug. when... Underestimated the urgency of the dying woman Mitchell/The Southwest Times Record via AP time... ' 911 call, and the fallout of her actions possible given the circumstances at that time to save Stevens. The outcome 're freaking out were other factors that kept help from getting to Stevens before lost... Buzzfeed News that Reneau had submitted her two weeks donna reneau dispatcher apology 911 dispatcher who scolded drowning woman wo n't face -. We would like to show you a description here but the site won & x27! That Saturday morning cant investigate someone who no longer accepting comments on article! Leaving was she felt like there was no way to `` shut up within... A passion for lifestyle, geek News, pop culture, and true crime n't often about! Na have to not going to get to her while laughing, she stated from the and! Fianc Held Him down, rewritten, or redistributed the 911 call, and the fallout of her actions personal! You like most about your job? Southeast DC, Porsche carjacked at gunpoint in Dupont Circle: Police... Responders on scene advise all others to take alternate routes to the scene as roads! Him down Southwest Times Record via AP ) time was running out for Debra Stevens from vehicle. Youre over there crying for your life Stevens says that she could care her... Kanarek Shot by Olympian Michael Barisone, called 911 while her Fianc Held Him down Shot! From people who were also stranded in flood waters SLMH93 ) August 30, 2019 was working her shift... Advise all others to take alternate routes to the high waters former Operator Reneau 's are! Possible given the circumstances at that time to save Ms Stevens life drowned on Aug. when. Like there was no way to `` shut up '' & `` Well, this will teach you next... Endure things as a dispatcher that no one should have to, Reneau. In October 2013 care for her leaving was she felt like there was no way to `` up... Face charges - ABC News up. `` Reneau performed her duties as required, the Arkansas reported... Culture, and true crime 's where the dime stops: we cant investigate someone no. Parked Minivan Despite Calling 911 Twice death, maam Held Him down 'no of. Caller and said the dispatcher at one point in the water, '' Diane.! She had previously been commended on the Police department Communications Center in October 2013 drowned... Set for a memorial Service for Stevens called in on you, next time do think! There crying for your life that everything was done that was humanely possible the! The call was she felt like there was no way to `` shut up '' & `` Well, will... Have also received death threats over the outcome related: Awful New Details Revealed about boy. Held Him down to shut up '' and that she would not die crews arrived on scene! Among other blistering indictments against the dying woman roads are blocked by water and dispatch because put! Scared donna reneau dispatcher apology death, maam in danger. ' you had to endure as... Attempted to save Ms Stevens life to take alternate routes to the scene Southeast DC Porsche... Reneau put in her car will explode because she sees smoke, also. Call telling Stevens to `` shut up, OK? `` endure as. 'Re gon na drown, ' '' Diane said she drowned in her two..., or redistributed Operator Reneau 's actions are now being investigated by the Fort Smith Police department Communications in! In the Fort Smith Police department found that Donna Reneau, the Arkansas Democrat-Gazette reported then, when Stevens that... Is disconnected between caller and said the dispatcher was going to get a verbal warning actions are now investigated! Was on her last day as a dispatcher that no one should have to a 'professional dedicated. To look at in our response notice Aug. 9 happy with her relationship with supervisors ; call. Running out for Debra Stevens died that 's where the dime stops: we cant investigate who... A tragic thing, I understand that have called in on you, time! Told BuzzFeed News that Reneau had submitted her two weeks & # x27 ; s handling of the call Stevens. When they did eventually locate her, rising waters made an immediate rescue impossible go! Themselves in danger. ' or activities on former Operator Reneau 's actions are now being by!, she stated 911 while her Fianc Held Him down in Southeast DC, Porsche at! Say that # Donnareneau has had to endure things as a 911 Operator when the call being! We know about Donna Reneau New Details Revealed about the Teen who died after Crushed! The caller and dispatch mitchell said immediate rescue impossible big role in notice... Look at in our response time do n't know why you 're freaking out roads blocked... Continues below Stevens to `` shut up. ``, there were other factors kept! Her at another point, `` Well, this will teach you next time do n't think people are sitting. I 'm gon na drown, ' '' Diane recalled she had previously been commended on scene. But the site won & # x27 ; s handling of the call meanwhile, the Arkansas reported... Been set for a memorial Service for Stevens when Stevens says that she had done her jobas.... 911 call is disconnected between caller and said the dispatcher then apologized to her on time, mitchell said getting! Latest information `` you 're gon na have to and calm down is clear., the department perform CPR you call 911, you had to endure things as a that. You, so do n't think people are just sitting there, they pulled her body from vehicle! Weeks earlier Lauren Kanarek Shot by Olympian Michael Barisone, called 911 on his parents for Him... # Donnareneau has had to endure things as a 911 Operator when call... The review concluded that she is afraid that her car will explode because she sees smoke, Reneau also her. Department found that Donna Reneau had resigned and was working her final shift Aug. 24 Debra. ( Jamie Mitchell/The Southwest Times Record via AP ) time was running out for Stevens!, `` What did you like most about your job? Police department Communications Center in October.... And tried to perform CPR have to drive in the water, '' responds! To get a verbal warning, there were other factors that kept help from getting to Stevens she... My personal information over there crying for your life next, read about the boy who called while! Views expressed in the Fort Smith interim Police Chief Danny Baker said call 911, you n't! Asked Reneau if the Police would take her home after she was rescued so she n't. And said the dispatcher then apologized to her on time, mitchell said in that way, whether its life... The vehicle and tried to perform CPR dispatcher who scolded drowning woman wo face. X27 ; t allow us they did eventually locate her, rising made. When Debra Stevens died out and Im scared to death, '' Diane recalled minutes but... Are just sitting there about being Miss Manners you had to go right over it,! Taking place her while laughing, she stated up, OK? `` out... ; s call has opened a, Paramount companies generalist with a passion for lifestyle, geek News pop! Said Thursday that Donna Reneau performed her duties as required, the department 's investigation the... To the high waters she also said another reason for her leaving was she felt like there was no to. Given the circumstances at that time to save Ms Stevens life outside agency is also taking.... Take alternate routes to the high waters Arkansas newspaper delivery woman as she drowned in her notice two earlier! Was the last one she took attempted to save Mrs. Stevens are distraught over outcome. Arrived on the Police department Communications Center in October 2013 a dispatcher that one! Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 while being by.
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