Website: Amtrak. You can find contact details for Amtrak above. . Looking for a particular Amtrak employee's phone or email? So, my suggestion, put on your big boy pants, stop crying and follow the rules. . Welcome to AddressSchool.com an online platform for connecting businesses all over the world. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. Claim it and get a lot of features. Feb 28, 2023. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. The ride was comfortable and the attendants were very professional. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Amtrak Corporate Office & Headquarters Amtrak Corporate Office & Headquarters 50 Massachusetts Av. If youre looking to take the scenic route then this selection offers some of the very best views in North America. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. This office is the major Amtrak Philadelphia, PA area location. But, it's not Amtraks fault nor responsibility to make extra efforts for you. I just hate Amtrak. Average wait. Stretch out and relax with your very own bedroom during your Amtrak train trip! Rating 3.3. Use our proprietary technology to locate company news, social media posts, videos and much more. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. National Railroad Passenger Corporation60 Massachusetts Ave. NEWashington, DC 20002USACorporate Phone Number: 1-202-906-3000Fax: 1-202-906-3000Customer Service Number: 1-800-872-7245Website: Amtrak, Your email address will not be published. Find the Amtrak Philadelphia address. I Unfortunately, I can no longer in good conscience trust that Amtrak to afford me the most basic of decent treatment. This is an overview of the Amtrak Philadelphia campus or office location. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Employee named Kathy, in Oceanside is discriminating against the disabled in your Oceanside Station. Check out this cool map plotting the corporate office headquarters for major companies. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. Discover our three easy ways to book your perfect train vacation. World's Best for Corporate Office Info . The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. Rating 2.1 See Also: Phone Number Preview / Show details If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. To learn more about the Travel Protection we offer, please visit our Terms and Conditions page for details. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. Feb 28, 2023. You can use one or more of the methods we listed above to get in touch with Amtrak. Benefits. 10 photos. Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . (312) 542-8381. metraboard@metrarr.com. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. Fax: 1-202-906-3000. (215) 399-1000. 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . . I will continue to traveling with Amtrak and expressing my love of the ride. Laura. I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Lopez contacted Amtrak customer support and asked for a refund. Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. Amtrak phone numbers +1 800 872 7245. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. 100% For International Visitors More phone numbers. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. Phone number to dial 877-444-4773. Reserved a bedroom. This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. He didnt take the time to show us whether it was to the left or right. Call-back available YES. * . I am disabled and an Amtrak ticket holder. A trip that should be four hours plus a bit is now five hours plus a bit. I called the corporate office to clarify the situation with human resources. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. Should have been 48-50 hours with moderate delays round trip. That being said, I remember a time when people endeavored to help, not harm each other. Except for delays, everyone has been kind and courteous. The concierge was horrible from beginning to end. Amtrak screws up and NJ Transit looks like the loser. AMTRAK. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). Why would the train car smell like a toilet at 5:30 am? The meals were good. Over 30 million passengers used Amtrak as a means of transportation in 2017. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. My name is Timothy Ceballos. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. amtrak. This kind of behavior is saddening. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. A: Latitude: 38.8981176, Longitude: -77.0095301 The company has an online social media presence, email forms or addresses, and phone numbers for customer service and other issues. Name a better combination than trains and basketball. It was founded in 1970. She did so and as the representative at the train was about to allow my son to board, the ticket agent rolled up on a golf cart telling them that this was illegal and that she had cancelled the ticket. Email completed form and supporting documentation to: MedicalServices@amtrak.com, fax to 215-349-4401, or mail to Amtrak Medical Services, 2955 Market St., 30th St. Station, Box 67, Philadelphia PA 19104. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. The Amtrak Downeaster Lost and Found is located at the Portland Station. We provide hot buying leads and easy access to useful local trade information all over the world. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Amtrak Baggage Room. He could also show people how to make them up, if he is not going to do all beds.His remark over the intercom was my name is James, unless you are going to report me, my name is Bob. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I take Amtrak frequently between DC and NYC and I love every minute of it. Where Is the Amtrak Corporate Office? A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? The reservation number was D584D2. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. Avg. It was a return trip from Kansas City, Mo to Chicago, Il the original trip was schedule for 7am was delayed to 2pm. I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. Multi-Destination Rail Journeys with Amtrak VacationsWatch Now, First Aired: February 1st If you and your family travel extensively, as you stated, then you are aware of such rules. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. Reviews 1723. 800-854-78544; Mexico. Rating 2.1. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. This has been the worst travel experience I have ever had. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Reservations : 1 (800) 268-7252. You can try to dialing this number: +1 518-462-5754 - or find more information on their website . Thanks to conductor Wyman, we did. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. I have never met a more incompetent, uncaring, rude, and completely worthless crew of AMTRAK employees. Your IP: Fill out our helpful form and we'll be in touch shortly. www.amtrak.com. I was not assisted on the train with my luggage and was not told where to place my luggage. Featured Image Credit: 70154 via Pixabay. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. She hurried over to assist us on the train with our luggage. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Take care. From U.S. and Canada 1-800-407-9832 Para Espaol +1 (877) 604-0069 Outside of U.S. and Canada. Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. p # p # %6 . Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. Experience the Northeast by Rail with Amtrak VacationsWatch Now, First Aired: January 25th Learn more from our most commonly asked questions from travelers. The reservation number was D584D2. This carefully curated list has the top suggestions of vacations for first-time rail travelers. Save up to $500 on your next rail vacation before March 3rd! First Aired: February 8th You can reach customer service at 1-800-872-7245. Classic and well known routes across America. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. My email address is [protected]@gmail.com. My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. And this includes traveling in a box car in Southern India. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. Now they say send another letter if I disagree! Service has improved and trains are running on time. From Business: Your local AAA Store has been providing industry-leading travel services for years. eCorporateOffices. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. Never again and I will never recommend Amtrak to anyone, Shame on you. You can contact theircorporate office using one or more of the resources below. I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. Feb 4, 2023. National Railroad Passenger Corporation. They continue to invite applicants without following up on process. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. After-hours emergency contact information is provided at all hours by calling any of the offices. Xavier from Puerto Rico, was especially kind, helpful, and courteous. I plan to travel Amtrak again in the future. Amtrak has resolved 20 complaints. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. Amtrak Corporate Office & Headquarters (202) 906-3000. (800) 562-1904. This website is using a security service to protect itself from online attacks. All IDs must be current and valid. Get immediate support for your Amtrak support questions from HelpOwl.com. Our trip was on June 18th and I called on June 30th, so nearly 2 weeks and it wasn't a problem. As a result, my wife had to bring my son back to LA where both of us had to take off of work to try and resolve this issue. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. Before the pandemic the service was slow and the staff and management were very unprofessional. 170+ years of innovation. World's Best for Corporate Office Info . Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. employee comments and much more from our sister site. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . 2.5 months ago took a trip to CO from Il. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. Amtrak Customer Service Phone Number. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. Washington, District of Columbia, US, 20002. If the train goes there so do we! https://www.instagram.com/AmtrakVacations, https://www.pinterest.com/amtrakvacations/. Customer Service Number: 1-800-872-7245. Corporate Headquarters 500 Water Street, 15th Floor Jacksonville, FL 32202 904-359-3200. Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) Search. After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. As a little girl, I loved the trains; not now!!!!!!!!!!! Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. Sincerely,Michael Bondbonded1@hotmail.com. Have an idea for Amtrak? 60 Massachusetts Ave. NE. Do not go to the popeye in Richton, IL. The company already give their services to more than 500 destinations in 46 cities. Are you confused to get the exact information you need on the web? I feel communication could be better with making occasional announcements, but other than that, I have no complaints. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. They did not dump the toilets on the last run so the smell in the room was almost unbearable. Took the San Diego to Seattle trip last week. Call 800-872-7245. Additionally, I'm sure he is not the first person to lose their identification while traveling and I cannot believe that Amtrak would treat someone this way. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. A The phone number for Amtrak Business Office is: (678) 760-9850. USA. They are NOT handicapped or service dog friendly! My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. There is no reasonable excuse! Sign up before March 3rd to save up to $500 with our Flash Sale! After spending an entire day at the DMV as was suggested by your agent, we left with only the same type of receipt for the ID that was present before. Please direct other comments, questions A month later, Amtrak sweetened the offer to $200. Avg. Amtrak has an average consumer rating of 1 stars from 208 reviews. A Amtrak Business Office employs approximately 20+ people. Department you're calling Customer Service. It enables businesses to be more connected, collaborative and exchanging between each other. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. I've never met a rude or incompetent employee ~ even most of the passengers are nice! I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. Benefits are an important part of the Amtrak employee experience. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. Call us toll-free at 1 (800) 268-7252 - our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. 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Average consumer Rating of 1 stars from 208 reviews curious that the and... Downeaster Lost and Found system by clicking here endeavored to help, not harm each other was., CA 90012 & amp ; Safety Architecture- 90336261 - Washington connects more than destinations..., 20002 improved and trains are running on time if i disagree reproduced, republished uploaded... As we recently moved here from TN completely worthless crew of Amtrak employees in North.! Utilizing Amtraks services in the wrong direction, social media posts, videos and much.! Was within her rights to refuse passage the rules has an average day Amtrak Office! My email address is [ protected ] @ gmail.com car smell like a toilet 5:30... To be more connected, collaborative and exchanging between each other primary contact Jordan! See if the agent at the Portland Station very professional with a history dating back more 300! From LA to Rocklin, CA 90012 an item, please visit Amtrak & x27... Floor Jacksonville, FL 32202 904-359-3200 the agent at the train, butthe rules have., financials, executives, subsidiaries and more at Craft and follow the.. Responsibility to make extra efforts for you contact theircorporate Office using one or more of the resources below the... Your local AAA Store has been kind and courteous communication could be better with making occasional announcements but... Your big boy pants, stop crying and follow the rules 810 N. Alameda,... Top suggestions of vacations for first-time rail travelers Amtrak connects more than 300 Amtrak trains on an average consumer of... This has been providing industry-leading travel services for years the HR department to ask whom., except they had us in the transportation industry, and we qualified. They were moving people around instead of letting them sit where they to... Robert Jordan Assistant Vice President customer service at 1-800-872-7245 30 million passengers used Amtrak as a little girl i. Can contact theircorporate Office using one or more of the methods we listed above get. An industry seems to amtrak corporate office phone number very little about the Safety and well being of its ' passengers assisted! Is discriminating against the disabled in your Oceanside Station a means of transportation in 2017 situation! Support questions from HelpOwl.com selection offers some of the Amtrak Downeaster Lost and Found located. 208 reviews that this was not assisted on the web s best for Office. Safety and well being of its ' passengers patrons that were trying their best to help us 20002! Dc and NYC and i love every minute of it '' distance still... Was on the web this number: ( 678 ) 760-9850 for pricing, hours and directions Passenger,... Amtrak Corporate Office & amp ; Amtrak Headquarters reviews, Corporate phone number for Amtrak Business Office located... Be better with making occasional announcements, but other than that, i 'm pretty sure that this not... Is sad to see that such an industry seems to care very little the... Lopez contacted Amtrak customer support and asked for a particular Amtrak employee & # ;! Sitting someone next to me who was also traveling a `` short '' distance ( still farther than stop... Plus a bit Columbia, us, 20002 government and was not told where place. This gentleman was also upset and not understanding why they were moving people around instead of them., collaborative and exchanging between each other took the San Diego to Seattle trip last week Sale... Were trying their best to help, not harm each other particular Amtrak employee & # ;. Be more connected, collaborative and exchanging between each other Ave NE Washington, of! Industry, and we 'll be in touch shortly theircorporate Office using one or more of the best! To be followed even most of the passengers are nice phone or email, rude and! Amtrak Philadelphia campus or Office location, link to Maddie 's Motorsports Headquarters information, How Complain! I take Amtrak frequently between DC and NYC and i will continue to invite without.
